Status: Signer & Validator

You might need to get approval from someone else before sending document for electronic signature. You can set up such a workflow adding members in a procedure as validator.

Let's see how:

As a reminder, The creation of a signature request is a three-step process:

1. Add members (signers, validators) & order
2. Add the documents that need to be signed
3. Define procedure settings

At the first step, when you add members, a contact can be assigned one of the following two status: Signer or Validator

Signer

A signatory is a contact who has to sign all the documents of the procedure. Its use is legal.

Validator

A Validator is a contact who only has to give his approval on the content of the documents. Its use is linked to an internal process.

⚠️ The validation will not appear on the document. 

📢 This functionality is generally associated with the order of signers in order to set up a validation workflow.

🔸 Either as a signer or validator, the contact will have the possibility to refuse to sign or validate a procedure. In this case, he will be able to give reasons for his refusal in order to inform the sender of the procedure.

Example

In my department, I have to ask my sales manager and then my client to sign a customer contract. Before that, this contract must be validated internally by our legal department.
In this case, the legal department is not a signer of the contract but only has to validate that it is still in line with the company's requirements.

I can therefore add a person from the legal department as validator in my procedure, then add the Head of Sales in second position and activate the ordering of the signers.

As a result, until the person in the legal department does not accepted or validated the customer contract, the Sales Director will not be notified or asked to sign the document.

To go further:

Order of signers

Add a contact to my contact list