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  1. Help center
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FAQ

Security Code

  • Invalid or expired security codes
  • I have not received my security code
  • My signatory doesn’t have a mobile phone
  • My signatory has a foreign number
  • Several SMS senders for Yousign

E-mail reception

  • My signer is not receiving their Yousign signature request by email
  • I am not receiving Yousign email notifications

GDPR at Yousign

  • Yousign & the GDPR

Other

  • Why an ID can be refused?
  • Is my electronic signature valid?
  • How to unlock my account?
  • I have been contacted to sign a document
  • Set the access time to signature links
  • I do not see a signature on my documents
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