My signatory doesn’t have a mobile phone

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  • If your signatory doesn’t have a mobile phone, you can enter a landline number.

Also, instead of receiving a security code by SMS, the voice server can call a landline number to give them the security code. Please be aware that this means that the signatory must have access to a landline to be able to validate their signature request.

  • It is also possible to send the security code by E-mail. This action is completed through the third stage in the signature request process, which is called "Settings".


You can proceed as follows:


However, the level of security and authentication mode should be selected based on the nature of the documents that you would like to be signed.

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